16FT RETRACTABLE SMART LEAD - RED
- Regular price
- Regular price
- Sale price
Experience the convenience and safety of the 16ft Retractable Smart Lead. This retractable dog leash is designed to provide optimal control and comfort during walks and outdoor activities with your furry friend. With a generous extension length of 16ft, it offers ample freedom for your pet to explore while ensuring you remain in control.
Extended Reach: The 16ft length of the retractable lead allows your dog to roam, sniff, and explore with a sense of freedom while you maintain control and proximity.
Enhanced Visibility: The leash features reflective elements that provide increased visibility during low-light conditions or nighttime walks. This helps enhance safety by making you and your pet more visible to drivers and pedestrians.
Secure Restraint: Rest assured knowing that this retractable lead is designed to withstand the pull and strength of dogs weighing up to 110lbs. It offers reliable restraint and durability, giving you peace of mind during walks.
Anti-Slip Technology: The handle of the retractable smart lead is equipped with anti-slip technology, ensuring a secure grip and preventing accidental slips or drops. This feature enhances your control and comfort while walking your dog.
At Standish Milling, we're committed to delivering your products in a timely and cost-effective manner. Here's some information to help you understand our shipping costs.
UPS Ground Shipping
We primarily use UPS Ground for our shipping. The cost of shipping is calculated based on the weight of your order and your location. UPS Ground offers reliable, cost-effective delivery for packages under 150 lbs.
You can estimate your shipping costs by adding items to your cart and entering your shipping address. Our system will automatically calculate the shipping costs before you proceed to checkout.
LTL (Less Than Truckload) Shipping
For larger orders over 150 lbs, we use Less Than Truckload (LTL) shipping. LTL shipping is a cost-effective way to ship large orders by combining shipments from multiple customers.
Here's how it works:
You get a quote: When you add items to your cart that total more than 150 lbs, our system will provide an LTL shipping quote. This quote is based on the total weight of your order and your shipping address.
Your order is shipped: Once your order is ready, we send it to the shipping carrier who combines it with other shipments going in the same direction. This process allows us to save on shipping costs and pass those savings onto you.
Your order is delivered: The carrier will deliver your order to your specified address. Keep in mind that delivery times for LTL shipments may be longer than UPS Ground shipments due to the consolidation process.
Shipping costs can be complex, but we're here to help. If you have any questions or need further clarification, please don't hesitate to contact us.
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Please allow 1-3 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren’t perfect, but we’re pretty close.
WHAT ABOUT SHIPPING?
Many of our orders are processed and shipped out within 48hrs of purchase. Orders placed on the weekends will be processed the following Monday.
DOMESTIC SHIPPING RATES
If you have placed an order for in store pickup you will be able to pick the order up from our retail store located at 1331 W Cedar St. Standish, MI 48658. Shipping rates are based solely on the ship to address at checkout. Please try to call ahead before coming to pick up your order so we can have it ready for you. (989)-846-6880
CHECKING YOUR ORDER STATUS
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery if the item is unused and in its original condition. The buyer is responsible for shipping costs. In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions we would love to hear from you! Please don’t hesitate to contact us at email@example.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If you are unsatisfied with your purchase it must be returned unopened and undamaged within 14 days of the delivery date. The return address is 1331 W Cedar St. Standish, MI 48658. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.